We will not be held liable for any delayed or lost packages, but we will assist with any claims between you and the courier/delivery company.
We do not offer weekend and public holiday delivery options. These rates are more expensive, generally unreliable, and we do not recommend them.
To ensure you receive your parcel timeously please read the below carefully.
Once you have made payment allow 1-2 days processing time before the order is dispatched. On certain products there is a longer processing time – this is specified in the product description.
Please ensure orders are sent by 11h00.
*Please note weekends and public holidays are not included in processing and delivery times – please take this into consideration when calculating when your package will arrive.
*Orders are dispatched from Pretoria, Gauteng, South Africa
Track your parcel HERE
Delivery is made to your nearest Pep Store, calculated from your billing address on your order. Should you wish this to be a different store you would need to contact us via Mail or WhatsApp and advise before your order is dispatched.
Your parcel can be tracked here.
Standard Bag – up to 5kg
7-9 Business days: R 59.95
3-5 Business days: R 99.95
Large Bag – up to 10kg
7-9 Business days: R 89.95
3-5 Business days: R 119.95